Account and data deletion
Effective date: 16 July 2026
This is a translation provided for convenience. In case of any discrepancy, the Serbian version prevails.
In the Stanar + app you can delete your account and personal data at any time. There are two ways to do it.
Option 1 — directly in the app (recommended)
1 Open the Stanar + app and sign in to your account.
2 Go to Profile → Delete account.
3 Confirm the deletion by entering your password, for security.
The account and personal data are deleted immediately after confirmation.
Option 2 — without access to the app
If you no longer have access to the app or to your account, you can request deletion by email:
Send an email to stanar@hecotech.dev from your registered email address, with the subject "Account deletion".
We process such requests within 30 days of receipt.
What is deleted and what may be retained
Deleted:
- Your user account (email, password in Firebase Authentication)
- Your profile (first and last name, apartment number, role, link to the building)
- The device's FCM token for push notifications
May be retained (without personal identifiers):
- Anonymised records of votes and building decisions, as part of the building's record
- Backups for up to 30 days, in line with standard data retention procedures
For further questions about the processing of personal data, see our Privacy Policy or contact us at stanar@hecotech.dev.